Privacy Policy

Last updated: October 11, 2026

1. Overview

NiceToMeetYou.ai (the “Platform”) is operated by NiceToMeetYou LLC, a Kansas limited liability company. We match small groups for curated real-world experiences using a blend of compatibility quizzes, AI embeddings, and human operations. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit nicetomeetyou.ai, use our web app on desktop or mobile web, or attend NiceToMeetYou.ai experiences.

NiceToMeetYou LLC decides how and why your personal information is processed, so it is responsible for that information (in some countries this role is called the data “controller” or the “responsable del tratamiento”). Our contact details are in Section 13.

2. Data We Collect

We collect information in the following categories:

  • Identity & Profile: Display name or real name (if provided), age or birthdate, gender, relationship status, languages, profile photo, and demographic details you choose to share.
  • Compatibility Inputs: Personality quiz sliders, category selections, free-form answers, language preferences, and other matching signals you provide during onboarding or booking. Some questions, such as how important spirituality is to you, can reveal beliefs that some laws treat as sensitive information. We use these answers only to match you with tablemates.
  • Contact & Verification: Email address and phone number so we can confirm your account and reach you with event updates.
  • Booking & Attendance: Subscription status, seat selections, venue votes, bring-a-friend invites, strikes, earned badges, and peer review counts tied to the Real-World Feedback Report.
  • Communications & Reviews: Messages with NiceToMeetYou.ai support, Trust & Safety reports, in-app group chat content, venue feedback, and post-event reviews.
  • Usage & Device Data: App and website logs, device type, browser details, IP address, session duration, feature usage, and diagnostics generated when the product encounters an error.
  • Advertising Measurement: The hashed (encoded) identifiers and event details we send to Meta to measure our ads. Section 5 lists exactly what is sent.
  • Payment & Compliance: Subscription purchase history and payment confirmations from our processor (we do not store full card numbers).
  • Location: City and neighborhood preferences you select, approximate location derived from IP address, and optional precise location if you enable it for check-in.

3. How We Collect Information

  • From you: When you create an account, complete the compatibility quiz, update your profile, book experiences, submit reviews, or talk to our support team.
  • Automatically: Through cookies and local storage that keep you signed in and remember your preferences, through server logs, and through anti-abuse protections (such as reCAPTCHA Enterprise) that monitor performance and security.
  • From guests & partners: Tablemates may provide peer reviews or Trust & Safety reports. We also receive limited data from payment processors, venue partners, and service providers engaged on our behalf.

4. How We Use Information

  • Operate, maintain, and improve the Platform plus its AI matching, two-pass grouping, and scheduling engines.
  • Use AI services to turn your quiz answers into matching signals and to write post-event feedback reports.
  • Curate guest lists, coordinate reservations with partner venues, manage last-minute seats, and process bring-a-friend invitations.
  • Process subscription payments, confirm transactions through our payment processor, and provide receipts.
  • Send confirmations, reminders, safety notifications, operational updates, and optional marketing communications (you can opt out anytime).
  • Enable group chat, venue voting, table games, peer reviews, badges, XP, and Real-World Feedback Reports.
  • Provide customer support, investigate Trust & Safety reports, and resolve disputes.
  • Analyze usage trends to refine matching quality, product design, and member satisfaction.
  • Measure how well our ads work (see Section 5).
  • Enforce our Terms & Conditions and Community Guidelines.
  • Comply with legal obligations and respond to lawful requests.

Legal bases. Where the law requires a legal basis for each use (for example in the European Economic Area, the United Kingdom, and Brazil), we rely on: performing our contract with you for your account, matching, bookings, payments, and messages about them; our legitimate interests in keeping the Platform safe, preventing abuse, and improving matching, balanced against your rights; your consent where the law requires it, such as for marketing emails and advertising measurement, which you can withdraw at any time; and legal obligations such as tax and accounting records.

Colombia. When you create an account and accept this Policy, you give us your prior, express, and informed authorization to process your personal data for the purposes described here, under Law 1581 of 2012. You can revoke it at any time as described in Section 8.

5. Cookies & Tracking

We use cookies and local storage that the Platform needs to work: to keep you signed in, remember your language and other preferences, and protect the Platform from abuse (including reCAPTCHA Enterprise from Google). We do not run the Meta Pixel. When you open the site from a link in one of our Meta ads, our server sets two first-party cookies for 90 days: _fbc, with the click ID Meta adds to that link, and _fbp, a random browser ID. They are not set if your browser sends a Global Privacy Control signal. Our Cookie Policy has more detail.

To measure our ads, our servers send Meta Platforms a record through the Meta Conversions API when you complete certain actions, such as registering, subscribing, or booking. The record includes the action, the page address, your IP address and browser type, the ad click ID and browser ID from those cookies when you have them, and hashed (encoded) versions of your email address, phone number, member ID, and date of birth. Meta uses it to match the action to its own users and report campaign results to us.

You can set your browser to refuse cookies, but you will not be able to sign in without them.

6. When We Share Information

We do not sell your personal information. We share it only as follows:

  • Service Providers: Companies that process data on our behalf under contract: Microsoft Azure (hosting and storage), Stripe (payments), Mailgun (email), Twilio (text messages), OpenAI (AI processing of quiz answers and post-event feedback; under its terms for business customers it does not use this data to train its models), Google (venue information through the Places API, and reCAPTCHA Enterprise), and similar providers.
  • Advertising Measurement: Meta Platforms, as described in Section 5.
  • Other Members: Your tablemates see your display name, profile photo, and what you share at the table and in group chat.
  • Restaurant & Venue Partners: Limited details needed to seat you—typically your name, dietary notes, and whether you’ve confirmed or canceled.
  • Trust & Safety Partners: Security consultants and professional advisors when consistent with applicable law.
  • Legal Authorities: When required by law, court order, or to protect the rights and safety of guests, staff, or the public.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to continued protection of your data.

7. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements, and no longer than the law that applies to you allows. Profile and compatibility data remain active while you maintain an account. If your account is inactive for an extended period, we may delete or de-identify most data unless we must keep it for legal, accounting, safety, or legitimate operational reasons (for example, preserving strike history, Trust & Safety reports, or anonymized insights that power the matching engine).

8. Your Rights & Choices

Depending on where you live, you can ask us to:

  • Tell you what personal information we hold about you and give you a copy, including peer reviews and Real-World Feedback inputs.
  • Correct or update information that is wrong or incomplete.
  • Delete your information, or limit or object to how we use it.
  • Send your information to you or to another service in a portable format.
  • Withdraw your consent or revoke your authorization. This does not affect processing that already took place.

Send requests through the contact form or by mail to the address in Section 13. We verify your identity before responding and answer within the time limits set by the law that applies to you. You can also edit most profile, compatibility, and booking preference information in the app, manage marketing emails from your profile settings or the unsubscribe link in our messages, and delete your account from Account > Personal data > Delete Personal Data. We confirm outstanding bookings before completing a deletion.

Additional rights by location:

  • United States: Residents of California and other states with privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA), have the rights those laws provide.
  • Colombia: Under Law 1581 of 2012 and its regulations, you can know, update, and correct your data; ask for proof of the authorization you gave us; be told how your data is used; revoke your authorization or ask us to delete your data when the law allows; access your data free of charge; and file a complaint with the Superintendencia de Industria y Comercio (SIC) after first contacting us. We answer questions within ten (10) business days and complaints within fifteen (15) business days, extendable as the law allows.
  • Mexico: You have the rights of access, rectification, cancellation, and opposition (ARCO rights) under the Federal Law on Protection of Personal Data Held by Private Parties.
  • Chile: You have the rights provided by Chile’s personal data protection law (Law 19,628 and the laws that replace it).
  • Brazil: You have the rights listed in Article 18 of the General Data Protection Law (LGPD), and you can file a complaint with the National Data Protection Authority (ANPD).
  • European Economic Area, Norway, and the United Kingdom: You have the rights provided by the GDPR, including the right to complain to your local data protection authority, such as the AEPD in Spain or the CNPD in Portugal.
  • South Africa: You have the rights provided by the Protection of Personal Information Act (POPIA), and you can complain to the Information Regulator.

9. Security

We use technical and organizational safeguards including encryption in transit, limited employee access, secure hosting, and routine security reviews. No system is completely secure; please protect your password, log out on shared devices, and alert us to suspicious activity.

10. Children

The Platform is not intended for anyone under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a minor, contact us and we will delete it.

11. International Transfers

We are based in the United States, and our service providers process data mainly in the United States. If you use the Platform from another country, your information is transferred to and processed in the United States, where privacy laws may differ from those in your country. We protect these transfers as the law of your country requires, for example through contractual commitments with our service providers (such as the European Commission’s Standard Contractual Clauses) or, where the law allows it, with your authorization.

12. Changes to This Policy

We may update this Privacy Policy to reflect new practices or legal requirements. We will post the revised Policy with an updated date and, if changes are material, notify you via email or in-app alert.

13. Contact Us

For privacy questions or requests, use the contact form or write to NiceToMeetYou LLC, 8101 College Blvd Ste 130 PMB 534573, Overland Park, KS 66210-2793 USA.